Ngan moved to AZ from Vietnam in 2010. Being homesick and looking for Vietnamese comfort food she started to recreate each of the dishes that she was so fond of. She then started cooking for her friends and family and has been catering to them since 2016. Ngan currently has a large customer base for her catering services that spans from Buckeye to North Phoenix to Queen Creek.
Thuong spent a considerable amount of his formative years in Mesa, AZ and considers the Valley of the Sun his home. He has also spent a large amount of time in Michigan working as an airbag engineer and he lived 7 years in Vietnam teaching at an Australian University. Since 2010, Thuong has been teaching math at North Phoenix Prep a Great Hearts Academy. Thuong is responsible for all operational and business-related matters at Viet Shack. He is also the official taste taster of Ngan's food and has the belly to show for it.